1. All the digital resources that you purchase are delivered electronically. The digital resource that you bought can’t be returned when it has been downloaded. Unlike other goods like shoes or clothes, you can’t return a PDF file, word document, or other files when it has been downloaded in your PC, laptop or gadget. For that reason, all sales of digital resources on Teachingbiilfizzcend.com are considered final and nonrefundable.
2. However, we offer in a few limited circumstances as follow :
- We sent a new file through your email when the resource file is damaged or is missing contents.
- We sent a new file through your email when a resource preview misrepresents what is actually contained in the resource
- Or we will give you a gift card that is worth the purchased item that has a problem.